It would be pertinent to mention here that edm solutions would need alignment among multiple stakeholders. It would be done at the right level of authority. The stakeholders would be required to understand the requirements of the end users and the organization as a whole. Managing stakeholder needs has been a critical and ongoing process.
It would be based on the understanding of workflow, tolerance of the organization for operations disruption, and data dependencies. Several organizations would make use of formal processes inclusive of service level agreements for studying needs and establish EDM program objectives suitable to your specific needs.